[Solved] The game does not start, android 5 support?

Help! The playing on one phone works, and the other phone does not start (downloading stops 98%)
What should I do?!

Are you playing Web export, APK export, network preview?

I playing APK export

  • If you use layer effects, try without.
  • Go to the Resources tab to make sure all the assets are okay.
  • Try Network preview.
  • In normal preview on the PC, try pressing ctrl-shift-i and look for errors in the Console tab.

I tried everything, maybe it’s the phone? Or maybe there are some other ways?

If the phone is Android below v6, then it can be the phone indeed.
Try the Web export and let us know if it works.

Note :
IE 11 and Android 5 are not supported anymore.
These devices are too old.

Yes, on this Android 5 phone! Thanks for solving the problem!

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Yes, on this Android 5 phone! Thanks for solving the problem!!!